Answer every message in your voice.
Your customers already message you. The agent answers product questions, recommends and sells there, day or night, and hands the conversation to you when a customer asks for a person. Starting with Instagram.
Illustration: a customer asks a store on Instagram whether a cream comes in a travel size. The agent answers with the size, price and a link to buy. The customer asks to talk to someone, and the agent hands over and emails the store's team.
- 1Connect your account
Instagram today, from Channels in your dashboard.
- 2It answers in your voice
The same brand voice, catalog and policies as your Sales Agent.
- 3You step in anytime
A customer can ask for a person. The agent pauses and you get an email.
Instagram first. Every inbox next.
The same voice, catalog and policies wherever a customer writes. Instagram is live; the next channels are on the way.
- InstagramLive
- WhatsAppComing soon
- TikTokComing soon
- iMessageComing soon
- LiveInstagram DMs
Answers, recommends and sells in your Instagram messages.
- LiveOne voice everywhere
The brand voice and announcements you set for your site.
- LiveA person when they ask
The agent pauses for the conversation and emails you to take over.
Questions we hear.
Will it sound like a bot?
It speaks in the brand voice you set, from your own catalog and policies, and keeps replies short like a person would.
Can I take a conversation over?
Yes. When a customer asks for a person, the agent pauses on that conversation and emails you.
Which apps does it work in?
Instagram today. WhatsApp, TikTok and iMessage are coming.
Never leave a message unanswered.
Connect your store, then your Instagram, from your dashboard.